London Business School Review
In this series, Julian Birkinshaw, Professor of Strategy and Entrepreneurship at London Business School, cuts through the hyperbole and scaremongering to explore the practical applications of Artificial Intelligence. How are companies actually using AI today? What practical problems is it solving? What are the challenges and opportunities? In this episode, Julian hosts PV Kannan, Co-Founder and CEO of San-Jose-based software firm 7.ai and a recognised leader in global customer services, a field in which he pioneered the use of chatbots and AI. They discuss how AI can help keep ever-more…
View full episode Business
Welcome to London Business School Review’s podcast: bringing you the latest ideas and opinion from world-leading business experts.
New: tweet your review!
Share your opinion about this podcast in 1 tweet and we will display it here. Click on the button.I tweet my review