Behind the Review

It’s nothing new to hear that hospitality should be a big priority for all business owners. But, for Cali BBQ, it’s all about Digital Hospitality. While that may sound like just another buzzword, it’s something that all businesses should be prioritizing. In this ‘Deep Dive’ episode, Shawn Walchef, Owner of Cali BBQ & Founder of Cali BBQ Media, talks about what Digital Hospitality is, why it’s so important and what steps business owners can take to implement an effective digital strategy.

Cali BBQ: https://www.yelp.com/biz/cali-comfort-bbq-spring-valley-4
Ali Schwartz: https://linktr.ee/alischwar
Meserole Sound: https://www.meserolesound.nyc/


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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on.Restaurants, plumbers, florists, salon owners, fitness entrepreneurs, and more share how they create unique customer experiences that generate reviews and offer real-life lessons that business owners in any industry can apply to their own operations. This description is from Behind the Review. Subscribe or follow this podcast:

Behind the Review features conversations with business owners and reviewers about their experiences – whether positive or negative – giving listeners behind-the-scenes insights and real life learnings. 


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