Stacey Kyler and Guy Tonye of Zammo return to the show for the first time since 2021. Back then they were building for Google Assistant, Alexa and Cortana. ChatGPT arrived soon after and reshaped what customers expected.
They cover the move from NLU and diagram flows to agentic systems, why customers now want both the freedom of Gen AI and firm control, how Zammo enforces determinism at the code level while Gen AI handles the conversation, and why evals are the thing Guy would add to any conversation design course today.
Show notes
Stacey on LinkedIn: https://www.linkedin.com/in/stacey-kyler-8b029614b
Guy on LinkedIn: https://www.linkedin.com/in/guy-tonye-5a0235141
VUX World episode with Zammo from 2021: https://vux.ai/the-importance-of-owning-your-nlu-with-guy-tonye-and-stacey-kyler-zammo-ai
Discover more about Zammo: https://www.zammo.ai
Follow Kane on LinkedIn: https://www.linkedin.com/in/kanesimms
Find out more about VUX: https://vux.ai
Subscribe to The AI Ultimatum Substack: https://open.substack.com/pub/kanesimms
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