Does Payroll Need a Rebrand? | The Payroll Podcast with Vickie Graham, Nick Day, Ana Laiu, Ian Hodson and Melanie Pizzey
For years, payroll has been viewed as a back office function focused on processing pay, managing compliance, and making sure employees are paid accurately and on time. But payroll has evolved far beyond that, and many organizations still do not fully understand the strategic value payroll professionals bring to modern business.
In this episode of @thepayrollpodcast, Vickie Graham hosts a powerful National Payroll Week discussion with Nick Day, Ana Laiu, Ian Hodson, and Melanie Pizzey exploring one major question:
Does payroll need a rebrand?
This conversation goes far beyond payroll systems and pay processing. The panel explores how payroll is becoming one of the most influential functions inside organizations through workforce intelligence, employee experience, compliance, risk management, analytics, reward strategy, and business decision making.
Ana Laiu explains how payroll professionals are increasingly becoming strategic business partners by helping organizations manage workforce costs, global compliance, audit readiness, and reward effectiveness. She shares why payroll data is now critical for budgeting, forecasting, planning, and protecting organizations from financial and operational risk.
Ian Hodson discusses how payroll has evolved far beyond the traditional “roll of pay” and why outdated perceptions continue to limit how the profession is viewed. He explores what payroll can learn from the transformation of HR from personnel to people and culture, and why payroll professionals must reposition how they communicate their impact.
Nick Day shares why payroll professionals need to stop focusing only on what they do and start communicating how payroll creates business value. The discussion highlights how payroll can influence employee retention, workforce experience, productivity, financial wellbeing, and strategic business growth when payroll leaders learn to tell better stories to the C-suite.
Melanie Pizzey explains why payroll may not need a completely new name, but it does need a stronger narrative. She discusses why payroll professionals should move away from conversations about being undervalued and instead focus on communicating the measurable impact payroll has on organizations every single pay cycle.
One of the biggest themes throughout this episode is that payroll touches every employee, every pay cycle, and almost every part of the business.
Payroll is no longer just about processing pay.
It is about workforce intelligence, employee trust, compliance, culture, risk management, financial wellbeing, and business strategy.
And the payroll professionals who embrace that shift will become some of the most influential voices inside modern organizations.
Whether you are a payroll professional looking to become more strategic, an HR or reward leader trying to improve workforce insight, or a business leader thinking about the future of work, this episode will completely change how you think about payroll.
This episode is sponsored by Deel
Managing a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.
See how Deel works at www.deel.com/nickday
Guest and Host:
Connect with Vickie Graham: https://www.linkedin.com/in/vickiegrahamdipmacim/
Connect with Nick Day: https://www.linkedin.com/in/nickday/
Connect with Melanie Pizzey: https://www.linkedin.com/in/melaniepizzey/
Connect with Ana Laiu: https://www.linkedin.com/in/analaiumscfcipp/
Connect with Ian Hodson: https://www.linkedin.com/in/ian-hodson-mscchmcippdip-26828a22/
Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea
Sign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7
Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!
Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!
Timestamps:
(00:00) Welcome and National Payroll Week Introduction
(02:42) Meet the Panel and the Big Question
(09:33) Does Payroll Reflect the Modern Role?
(13:37) Payroll as a Strategic Business Partner
(18:35) Compliance, Risk, and Workforce Complexity
(22:13) Why Payroll Is No Longer Transactional
(28:31) Storytelling, Perception, and Payroll Value
(30:23) Technology, AI, and Employee Experience
(37:11) What Payroll Can Learn from HR Rebranding
(43:51) Does Payroll Need a Rebrand?
(51:09) The Future of Payroll and Workforce Intelligence
(55:17) Final Thoughts and Changing the Payroll Narrative
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